Terms of Service

Important notice: We do not require a signed agreement. Your use of any services or resource provided by us, including this website, denote your complete agreement with and acceptance of these terms and conditions.

Last Updated - 23rd January 2025

See also our: Cookie Policy | Privacy Policy

1. INTRODUCTION TO THESE TERMS

1.1 RAW Corporation Limited provide a service for businesses to delegate administration, organising, marketing and other services. By registering for the RAW Corporation Limited service, you confirm that the RAW Corporation Limited services you will request will be integral to your business and that you are acting for purposes of your trade, business or profession. The RAW Corporation Limited service is not intended for carrying out domestic tasks or for private consumers.

1.2 Please read these terms and conditions (the "Terms") and RAW Corporation Limited's Privacy Policy carefully before you agree to register by means of this website (referred to in these Terms as "the Website") to receive services from RAW Corporation Limited (referred to in the Terms as "RAW Corporation Limited"). You are referred to as the "Client" in these Terms.

1.3 These Terms are applicable from the date on which you register as a client on the Website for a minimum period of one month (or, if you avail yourself of a free trial, the length of such free trial period), and continue to be applicable until the agreement constituted by these Terms is terminated in accordance with clause 14.

1.4 By clicking to accept or agree to the Terms when this option is made available to you, you accept and agree to be bound and abide by the Terms and our Privacy Policy. The Privacy Policy forms part of the Terms. If you do not want to agree to the Terms, you must not register as a client on the Website.

1.5 Your attention is drawn in particular to clause 12 and clause 13.1, which limit RAW Corporation Limited's liability to you, the Client.

1.6 In the event of any comments or questions in relation to the Services or the Website, the Client should contact RAW Corporation Limited at any one of the following addresses: 37 Crogen, Chirk, Clwyd LL145BN; or email us

1.7 RAW Corporation Limited is based in the UK. This agreement and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales. Each party irrevocably agrees that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms or its subject matter or formation (including non-contractual disputes or claims).

2. DEFINITIONS

2.1 The following definitions apply in these Terms.

Billday: the day of the month on which Client agrees by means of the Website to begin the Monthly Subscription Charge, and the same day in each subsequent month. In the event that the day of the month on which Client agrees by means of the Website to begin the Monthly Subscription Charge does not occur in any month (e.g. 30th in February), the last day of that month shall be substituted in its place as the Billday.

Brief: a request for Services, submitted by Client by means of the Website, setting out the Client's requirements, including any applicable desired timescales for completion.

Charges: means (i) the Monthly Subscription Charge; and (ii) any additional time-based charges calculated in accordance with RAW Corporation Limited's standard daily fee rates and agreed with the Client by means of the Website.

Client Material: all documents, information and materials provided by the Client relating to the Services as specified in the Brief.

Client Personal Data: all personal data (as defined in Data Protection Laws) comprised in Client Material.

Confidential Information: information that Client provides to RAW Corporation Limited (or to a Freelancer) in a Brief, that Client reasonably expects to be kept secret. This includes confidential details of Client's business, and any payment card information provided by Client.

document: includes, in addition to any document in writing, any drawing, map, plan, diagram, design, picture or other image, tape, disk or other device or record embodying information in any form.

Data Protection Laws: means as applicable and binding on the Client, or RAW Corporation Limited and/or the Brief (i) in the United Kingdom, the GDPR, and/or any corresponding or equivalent national laws or regulations; (ii) in member states of the European Union: the GDPR, and all relevant member state laws or regulations giving effect to or corresponding with any of them; and (iii) any applicable laws replacing, amending, extending, re-enacting or consolidating any of the above Data Protection Laws from time to time.

Freelancer: an individual or entity sub-contracted by RAW Corporation Limited to assist in providing the Services for a particular Brief.

GDPR: means the General Data Protection Regulation (EU) 2016/679.

Group: RAW Corporation Limited, its subsidiaries or holding companies from time to time and any subsidiary of any holding company from time to time.

Hourly Charges: charges agreed with Client by means of the Website for any additional time to be spent in fulfilling the Services in excess of the time allocation represented by the Monthly Subscription Charge.

Intellectual Property Rights: patents, rights to inventions, copyright and related rights, trade marks, business names and domain names, rights in get-up, goodwill and the right to sue for passing off, rights in designs, database rights, rights to use, and protect the confidentiality of, confidential information (including know-how), and all other intellectual property rights, in each case whether registered or unregistered and including all applications and rights to apply for and be granted, renewals or extensions of, and rights to claim priority from, such rights and all similar or equivalent rights or forms of protection which subsist or will subsist now or in the future in any part of the world.

Monthly Subscription Charge: the monthly subscription charge in respect of the Services, as agreed to by Client by means of the Website and representing an agreed allocation of time to be spent each month in providing the Services.

Services: the services to be provided by RAW Corporation Limited under these Terms as set out in a Brief, together with any other services which RAW Corporation Limited provides or agrees to provide to the Client.

Time Budget: a maximum allocation of time, stated in a particular Brief, which the Client wishes to be decremented from its RAW Corporation Limited account in respect of that Brief;

VAT: value added tax chargeable under English law for the time being and any similar additional tax.

Website: the rawcorp.co.uk and https://mydigiva.io/ websites (and any territory-specific variant on them), or any RAW Corporation Limited mobile application, or any replacement or substitute for them notified to Client.

writing: includes email, SMS, the Website, or any other means of written communication agreed between Client and RAW Corporation Limited;

Work: all documents, products and materials developed by RAW Corporation Limited or its subcontractors in relation to a Brief in any form, including data, reports and specifications (including drafts).

2.2 A reference to a holding company or a subsidiary means a holding company or a subsidiary (as the case may be) as defined in section 1159 of the Companies Act 2006 and a company shall be treated, for the purposes only of the membership requirement contained in sections 1159(1)(b) and (c), as a member of another company even if its shares in that other company are registered in the name of (a) another person (or its nominee), whether by way of security or in connection with the taking of security, or (b) as a nominee.

3. BRIEFS

3.1 Each task which Client wishes RAW Corporation Limited to undertake shall be specified in a Brief. Briefs shall be processed in the following manner:

(a) the Client shall provide RAW Corporation Limited with a Brief, setting out the requirements and specifications of the services which it is requesting from RAW Corporation Limited, including: a description of what work is to be done; dates by which it is requested to be completed; any relevant Client Materials; and any Time Budget; and

(b) RAW Corporation Limited shall confirm to Client by means of email, the Website, SMS or by phone whether or not it accepts the Brief, or if any changes are required to the Brief in order for it to be accepted by RAW Corporation Limited.

3.2 Client acknowledges that RAW Corporation Limited may in its absolute discretion refuse to agree to accept or complete any Brief. Client acknowledges that without limitation, RAW Corporation Limited may refuse to accept or complete any Brief submitted in breach of clause 6.1 below.

3.3 Once the Brief has been agreed and signed in accordance with clause 3.1(b), no amendment shall be made to it except as agreed by the parties in writing.

3.4 In the event that RAW Corporation Limited reasonably suspects that a Brief has been submitted otherwise than in accordance with these Terms, it may cancel the Brief without liability to the Client and if so shall credit to the Client any Charges applied by RAW Corporation Limited in respect of time spent meeting any such Brief.

3.5 RAW Corporation Limited will endeavour to meet the Brief within any stated Time Budget. If it is unable to do so, it will notify Client of the additional time likely required to complete the Brief. Client shall then have the choice of purchasing such additional time allocation or abandoning the Brief (in which case RAW Corporation Limited shall be under no obligation to continue work on it).

4. RAW CORPORATION LIMITED'S OBLIGATIONS

4.1 All Work produced in respect of the Services shall be produced with reasonable skill and care.

4.2 RAW Corporation Limited shall use reasonable endeavours to provide the Services, and to deliver the Work to the Client, in accordance with the Brief in all material respects.

4.3 RAW Corporation Limited shall use reasonable endeavours to meet any performance dates specified in the Brief, but any such dates shall be estimates only and time for performance by RAW Corporation Limited shall not be of the essence of these Terms or of any Brief.

4.4 Whilst RAW Corporation Limited will follow the instructions in the Brief, Client acknowledges that it shall have no control over the manner in which, or the location at which, the Services shall be provided, nor the choice of tools and equipment by which the Services will be provided.

4.5 RAW Corporation Limited will use all reasonable endeavours to ensure that the Website is free from viruses, trojans, or other malware.

4.6 Client acknowledges that the range of Services provided are neither unlimited nor fixed, and that RAW Corporation Limited may without liability (i) refuse to accept any Brief; and (ii) increase or reduce the scope of the Services at any time.

5. WARRANTIES

5.1 RAW Corporation Limited is confident that it has exercised a reasonable level of due diligence in screening and selecting its Freelancers. But RAW Corporation Limited undertakes a wide range of Briefs for a wide range of clients, using a wide range of Freelancers. Work on the Briefs is provided by Freelancers, who are not employed in your business day to day, and who will inevitably have a subjective assessment of the best way to carry out the Brief. RAW Corporation Limited cannot and does not guarantee that all Work will be 100% error-free or comprehensive.

5.2 RAW Corporation Limited makes no warranty that:

• (a) the Services will meet the Client's requirements;
• (b) the Website will be uninterrupted in its availability, timely, secure, or error-free;
• (c) the Work will be error-free or comprehensive;
• (d) any particular Freelancer will be available to carry out any Brief;
• (e) the Client Material and Confidential Information will be 100% secure against unauthorised or unlawful processing of personal data and against accidental loss or destruction of, or damage to, personal data, despite RAW Corporation Limited taking appropriate technical and organisational measures intended to ensure such security; or
• (f) the quality of any Work obtained by the Client through the Services will meet the Client's expectations.

5.3 No advice or information, whether oral or written, obtained by Client from RAW Corporation Limited (including from any Freelancer) shall operate to create any warranty not expressly stated in these Terms.

5.4 To the maximum extent permitted by law, RAW Corporation Limited disclaims any and all implied warranties in respect of the Work, the Services and the Freelancers, except as expressly set out in these Terms.

6. CLIENT'S OBLIGATIONS

6.1 The Client shall at all times:

• (a) co-operate with RAW Corporation Limited in all matters relating to the Services;
• (b) obtain and maintain all necessary licences and consents and comply with all relevant legislation in relation to the receipt by it of the Services;
• (c) ensure that it has the right to submit Briefs, including any Intellectual Property Rights contained in it;
• (d) not submit Briefs that it did not create or that it does not have permission to post;
• (e) not submit Briefs that require the installation of any software beyond the standard Microsoft Office package; and
• (f) refrain from submitting Briefs that, if completed, are likely to involve the infringement of any person's Intellectual Property Rights or which might be offensive, illegal, defamatory or which might violate the rights, harm, or threaten the safety of any person.
• (g) refrain from submitting Briefs that, if completed, are likely to involve the processing of personal data involving individual children, individuals' criminal records, or any of the following: personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning a natural person's sex life or sexual orientation.

6.2 If RAW Corporation Limited's performance of its obligations under these Terms is prevented or delayed by any act or omission of the Client, its agents, subcontractors, consultants or employees, RAW Corporation Limited shall not be liable for any costs, charges or losses sustained or incurred by the Client that arise directly or indirectly from such prevention or delay.

6.3 The Client shall be liable to pay to RAW Corporation Limited, on demand, all reasonable costs, charges or losses sustained or incurred by RAW Corporation Limited (including any direct, indirect or consequential losses, loss of profit and loss of reputation, loss or damage to property and those arising from injury to or death of any person, and loss of opportunity to deploy resources elsewhere) that arise directly or indirectly from the Client's fraud, negligence, failure to perform or delay in the performance of any of its obligations under these Terms, subject to RAW Corporation Limited confirming such costs, charges and losses to the Client in writing.

6.4 The Client warrants that it has the right to disclose the Confidential Information and the Client Material to RAW Corporation Limited and to authorise RAW Corporation Limited to use it for the purpose of providing the Services.

6.5 When the Client registers with the Website, the Client will be asked to choose login details for its account. The Client acknowledges and agrees that it is entirely responsible for safeguarding and maintaining the confidentiality of the username and password used to access its account. Client authorises RAW Corporation Limited to assume that any person using the Website with Client's username and password is the Client or is authorised to act for the Client. Client agrees to notify RAW Corporation Limited immediately if it suspects or becomes aware of any unauthorised use of its account, or any unauthorised access to or misuse of its login details.

6.6 The Client agrees not to reproduce, duplicate, copy or re-sell the Services, the Website or any part of them.

6.7 The Client acknowledges that it is not entitled to direct or control the work of any Freelancer, or impose any specific time of day or location in which the Brief is to be fulfilled.

7. EXCLUSIVITY

7.1 Client acknowledges that:

• (a) RAW Corporation Limited has made substantial investments in finding and choosing skilled individuals or entities which RAW Corporation Limited considers to be suitable Freelancers, and matching them with Briefs as appropriate; and
• (b) RAW Corporation Limited has a reasonable, legitimate interest in protecting that investment.
• (c) RAW Corporation Limited has agreements with Freelancers which protect this investment by requiring that Freelancers obtain RAW Corporation Limited's prior written consent before proposing or accepting any direct or indirect engagement with clients they have worked with. Accordingly, to the fullest extent permitted under applicable law, Client agrees that for a period of 9 months immediately following the last date of acceptance by RAW Corporation Limited of a Brief submitted under these Terms, Client shall not without the prior written consent of RAW Corporation Limited directly or indirectly solicit any Freelancer to work for Client directly or indirectly in any engagement or business arrangement.

7.2 RAW Corporation Limited shall have absolute discretion as to whether or not to grant the consent referred to in clause 7.1 above, which may be subject to financial conditions including payment of sums equivalent to (by way of example only) those specified in clause 7.3.

7.3 Client agrees in the event of breach by it of clause 7.1 above, Client shall pay to RAW Corporation Limited a sum equal to 100% of the Charges payable to RAW Corporation Limited in respect of all Briefs fulfilled by RAW Corporation Limited using the Freelancer in question in the 12 months preceding the date of the most recent Brief undertaken by RAW Corporation Limited using that Freelancer. The Client and RAW Corporation Limited confirm that these sums represent a genuine pre-estimate of RAW Corporation Limited's loss for breach of clause 7.1.